The Occasional Dorset Bus—from the Omnibuses Blog

Wednesday, 28 September 2011

No News is Bad News?

The surprise news is that Go South Coast managing director Alex Carter has “stepped back”. It’s understood that he is “unable to fulfil his duties as GSC managing director” and that his former operations director Andrew Wickham will temporarily step in. Wickham will add Go South Coast to his current responsibilities at Plymouth Citybus. Though Wickham’s appointment is transient, we don’t yet know whether Carter’s absence is similar.

Plymouth meets Poole. All sorts of vehicles are working Damory new contracts at the moment. Here is one such “stranger” (once I believe allocated to W&D) seen queuing outside Poole garage. Note the legals (below) assigned to Solent Blue Line

Inevitably, there’s speculation as to why this is, the more so because Go South Coast is being very tight-lipped. A little openness might prevent this. We’ve not heard anything concrete and certainly cannot reveal anything. It could be a number of things and, as yet, we don’t officially know whether this is a personal decision or business-related. It’s inevitable that some make mention of the bad press associated with the recent Damory Dorset contract take-over but it’s worth mentioning here that matters are now much smoother, operationally.

Carter took on Wilts & Dorset upon Go Ahead’s take-over in 2003. He subsequently oversaw the introduction and development of the successful More-branded cross-conurbation services in the Poole/Bournemouth conurbation. In 2005, it was Carter who was chosen to lead the newly acquired Southern Vectis and Soletn Blue Line operations, upon take-over by Go Ahead. All are now integrated into one business at Towngate House, Poole.

Carter was also responsible for Salisbury’s Pulseline and subsequently its Red network, the upgrading of the X3, the rebranding of the Southern Vectis business, the pinching from under Yellow Buses’ nose of the Bournemouth University contracts and their subsequent rebranding, a corporate rebranding of the coach fleets into Southern Coach Hire colours, a considerable fleet replacement policy, the new red/blue W&D livery and the Purbeck Breezer.

Yes, Carter’s been busy.

He must also take the applause for a Go South Coast restructure to include divisional directors that would pave the way for a considerable expansion of the Go South Coast coaching fleets, notably Damory, a longstanding W&D subsidiary, that has all but conquered Dorset local bus and school contracts.

And that’s also been a source of problems. He was unsuccessful in the bid for a unified south east Dorset conurbation bus operations during the Yellow Buses sale and subsequent intensification of competition.

With Wickham now in a temporary role, it seems that his job back in Poole is to keep a lid on things. Any new, permanent MD will no doubt wish to stamp his mark on the business. And, if Wickham can manage a joint role, will it be too much for a new incumbent? After all, Go South Coast does operate on the Devonian border.

15 comments:

Anonymous said...

Even though we have no real knowledge of affairs at GSC it does not surprise me.There have been rumblings for some time.We await further information with interest before commenting.

yorkshireman said...

I think i would resign in shame if one of my vehicles went on the road with that masking tape for a legal address!

Anonymous said...

"I think i would resign in shame if one of my vehicles went on the road with that masking tape for a legal address!"

Yorkshireman I completely agree with you. For the self-styled South's premier operator (not a description I agree with incidentally!) this is a symptom of a truly desperate state of affairs.

Putting half the story out about Alex Carter just encourages speculation, some of which is inevitably going to be wide of the mark, which is very unfortunate because there are individuals involved. They would surely be better saying nowt until they can give the whole story.

Anonymous said...

Is he stepping down to concentrate on blogging more? ;-)

Anonymous said...

I'm surprised they didn't leave the legal lettering and run that Solo on Plymouth CityBus discs - they're using every other Go Ahead company's in the Western TA.

Neil said...

"I think i would resign in shame if one of my vehicles went on the road with that masking tape for a legal address!"

That is quite horrible. A laminated bit of A4 in the window with "on hire to" looks less messy, even.

Anonymous said...

"I think I would resign in shame if one of my vehicles went on the road with that masking tape for a legal address!"

Maybe that is what has happened to Alex?

But if a blame game is being played, it is as much the fault of Dorset CC as the operator!

Anonymous said...

"I think i would resign in shame if one of my vehicles went on the road with that masking tape for a legal address!"

Yorkshireman I completely agree with you. For the self-styled South's premier operator (not a description I agree with incidentally!) this is a symptom of a truly desperate state of affairs.

Really, honestly?!? come on, have the pair of you got nothing more important in your lifes but to make half witted, comments like this?

There are a few people down this neck of the woods who know no more than has been put out about Alex, be it good or bad there is nothing we can do but wait for news. The few times I have worked with him, and met him, he is one of the kindest men you would ever meet, and it sickens me to read your post, and all of the others who just want to try and score cheap points off the back of a story about somebody in GSC.


What ever has happened / happening in Alex's life, those who know him wish him all the best and are looking forward to his swift return to GSC.

As for the comments on here, you should be ashamed.
(and if this reply gets removed, then the comments from all should be removed)

realitycheck said...

@Anon 1544

I'm not sure that people here are trying to score cheap points off the back of a story about somebody in GSC as you suggest. That is harsh criticism.

Many here (myself included) know Alex and wish him well. As you say he is one of the kindest men you would ever meet and we are concerned for him. That concern is not lessened by comment about the (il)legal lettering on the vehicle!

Anonymous said...

So what's 'illegal' about it then?

Anonymous said...

Well the story has reached the local press today but there is no amplification on what is already known to this group. Perhaps the guy just needs a break and some time off after all the recent hassle.


Damory chief steps down after school bus chaos

By Steven Smith

THE boss of a bus company embroiled in chaos at the start of the school term has stepped down suddenly.


Alex Carter, managing director of Go South Coast, which runs Damory, Wilts and Dorset and other firms, has taken a temporary break from his duties, according to parent company the Go-Ahead group.

It comes just a couple of weeks after Damory, which took over Dorset County Council’s school bus services at the start of the new term, hit problems running the routes, leaving hundreds of children stranded at bus stops.

Damory pledged to resolve its “teething problems”, while the county council has launched an inquiry into the fiasco.

Go-Ahead is keeping tight-lipped on the reasons for Mr Carter’s sudden departure from the role.

In a brief statement, the company said: “Alex Carter is currently unable to fulfil his duties as MD at Go-South Coast and so Andrew Wickham is temporarily covering the post.

“There is nothing further to say, but we would urge you not to draw any conclusions based on speculation.”

Mr Carter got behind the wheel himself during the problems earlier this month in a bid to ease the situation.

Previously with Stagecoach, where his roles included managing director of Oxford, Mr Carter was appointed managing director of Wilts and Dorset in August 2003.

Go-Ahead has expanded rapidly since then; it now runs more than 500 vehicles from depots in Dorset and Hampshire and on the Isle of Wight, with bases including Poole, Bournemouth, Swanage, Ringwood and Lymington.

It is believed that Mr Wickham will continue in his role as MD of Plymouth CityBus, also owned by Go-Ahead.

He has previously worked as operations director at Go South Coast and was appointed operations director at Wilts and Dorset at the same time Mr Carter was made MD following a buy-out in August 2003."

Anonymous said...

Anon 18:12

the licence is held by Solent Blue Line Ltd

Anonymous said...

Do you understand the meaning of the term 'illegal'. It means to have broken the law. There is no 'law' to break. This is not a legal matter, it is licencing condition. What's more, the reality is that VOSA aren't the least bit interested in whether it has Ltd on the end of it.
Can't you find anything constructive to do with your interest in buses?

Anonymous said...

Anonymous wrote "Do you understand the meaning of the term 'illegal'. It means to have broken the law. There is no 'law' to break. This is not a legal matter, it is licencing condition."

Erm, PCV Law? Which is quite rightly taken by VOSA quite seriously to stamp out dubious practices . . . anyway, "illegal" is a sick bird . . .

The lettering on the Solo is perfectly acceptable as long as it matchs the details on the O disc. Its whether its acceptable for a big professional company to behave in this half hearted way when its quite simple these days to print out the appropriate words on a computer in a minute or so and even though its not still the "proper" way to do it, it looks a lot better than what has been done here.

And I too worked with Alex for many years and still have the ultimate respect for him - I just hope that the situation (whatever it may be) is resolved soon with a happy outcome for all concerned.

Anonymous said...

He also just wiped out Marchwood Motorways. A company that had been trading for many years. This was also due to bad management and wrong decision making.